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Communicating in a Crisis: Risk Communication Guidelines for Public Officials
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Communicating in a Crisis: Risk Communication Guidelines for Public Officials
Downloaded 193 times since 12/04/2006.
Source(s)
U.S. Dept. of Health and Human Services. Center for Mental Health Services (Rockville, MD)
Widmeyer Communications (Washington, DC)
Sponsor(s)
U.S. Dept. of Health and Human Services. Substance Abuse and Mental Health Services Administration (Rockville, MD)
Details
Published 2002.
83 pages.
Related Topics
Communication skills
(Personnel)
Community relations
(Administration)
Crisis intervention
(Offender Management)
Emergency plans
(Administration)
Media press issues
(Administration)
A guide to "the basic skills and techniques needed for clear, effective communications, information dissemination, and message delivery" is provided (p. 1). This primer discusses: communication fundamentals; communicating complex, scientific, and technical information; myths, principles, and pitfalls; understanding and working with the media; correcting errors and rumor control; assessing personal strengths and weaknesses; presenting information at public meetings; and recognizing opportunities to speak out.
Accession Number: 019092
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| Last Modified: 10/31/2006 10:33:36 AM
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